FAQs & Policies
Standard Print Sizes:
All our photographs are available in the following standard print sizes:
- A4 - 210 x 297mm
- A3 - 297 x 420 mm
- A2 - 420 x 594 mm
Custom sizes available by request, contact us via our online chat button or at hello@siarphotography.ie
Shipping Costs:
General Rates (Prints, Gift Sets, etc.):
- Ireland - €5 (An Post Tracked)
- Europe - €9
- Rest of World - €21+
A2 Framed Prints - only available for delivery in Ireland
- Ireland - €10 (An Post Tracked)
Calendars
- Ireland - €3.85
- Rest of World - €9
Cards:
- Ireland - €3
- Rest of the World - €6
Can I collect my order?
Of course! We offer FREE collection on all orders from our studio in Ennis, Co. Clare. Select 'Collection' as the delivery option at checkout and we will get in touch to arrange with you.
I live in Co. Clare, can you deliver?
Yes, we offer FREE local delivery on orders for delivery in Co. Clare only. At checkout, enter your Clare Eircode, select 'Local Delivery' as the delivery option and we'll be in touch to arrange a delivery day / time with you.
Shipping Times:
Once you have placed your order, it will be printed & shipped within 2-3 working days, except for A2 framed orders which will ship within 7-10 days. We ship all our orders with An Post from Co. Clare, Ireland.
If you need an order printed and processed ASAP, please contact us at hello@siarphotography.ie before ordering to ensure we can arrange.
Delivery Times:
Estimated delivery times are:
- Ireland: 1-3 working days
- UK: 10-15 working days
- Europe: 7-10 working days
- USA: 10-14 working days
- Australia: 15-21 working days
- Rest of the World: 15-21 working days
Please note: we have no control on delivery times once we have shipped your order.
Gift Vouchers
Along with our own gift vouchers which you can buy and use on our website, we accept:
Please follow the issuer's instructions on using, typically these vouchers are redeemed in the same way as purchasing using a debit or credit card.
Refunds & Exchanges:
We hope that you are fully satisfied with your SIAR Photography product. If however you would like an exchange or refund please make sure of the following:
- The order is unused, unopened and in its original packaging.
- The order must be returned within 14 days of receipt.
- We don’t offer refunds or exchanges on sale items.
- Commission & custom sized / framed prints are non-refundable after order confirmation.
- Personalised / personal title prints are non-refundable after order confirmation.
A full refund of your purchase will be made once it qualifies and we have received your return. When posting, please keep the tracking number / any other relevant shipping information to ensure proof of postage in the unlikely event that we do not receive your return.
Once your returned item is received we will process your refund as soon as possible. The charges placed on your card will be credited to you, please note that shipping costs are non-refundable.
Refunds may take up to 10 business days to show on your account due to varying processing times between payment providers. If for any reason you do not receive the credited amount within that timeframe, please contact us.
Do I have to pay additional duties or taxes?
For orders within Ireland and the European Union there are no customs or import charges. For the rest of the world your parcel may be subject to customs and import charges. Responsibility for payment of additional charges rests with the customer.
Colours:
Colours may vary between monitors and printers. Therefore there may be a slight variation between the colour that appears on your computer screen and the colours of your print.
Sustainability:
We only use locally sourced, high quality, recycled paper and card which is made of pure environmentally friendly, wood free ECF (Elemental Chlorine Free) pulp. Our print pockets are made from plant-based materials and certified compostable. When shipping, we use recyclable packaging and as little bubble wrap as possible. We're always looking at new ways to improve our sustainability and impact on the environment.
Copyright infringement and Intellectual Property:
SIAR Photography has full copyright of each item sold in this online shop and all credit for products must be attributed appropriately.
Our images cannot be re-sold or used in any other means without permission.
In accordance with standard license prohibitions, you may not resell, re-distribute or share in whole or in part for any reason; claim these images as your own; or sell any digital or printed design. Copyright and right to reproduce does not transfer with sale of artwork.
All items are original creations © SIAR Photography 2021.
All rights reserved.
Gary Collins Photography Ltd. trading as SIAR Photography.