FAQs & Policies
Once you have placed your order, it will be printed and shipped within 2-3 days - except for A2 prints, these take 5-7 days to print and ship. We ship all our orders with either An Post or DPD from county Clare, Ireland.
If you need an order printed and processed ASAP, please contact us at firstname.lastname@example.org before ordering to ensure we can arrange.
How long will it take?
For information on shipping for Christmas 2021, please see here
Once shipped, estimated delivery times are:
- Ireland: 1-3 working days
- UK: 3-6 working days
- Europe: 5-7 working days
- USA: 7-10 working days
- Australia: 10-12 working days
- Rest of the World: 10-12 working days
I live locally, can you deliver my order?
Of course! We offer FREE 'Local Delivery'. Select 'Local Delivery' from the shipping options when you enter your V95 eircode and we'll be in contact to arrange delivery.
I live locally, can I collect my order?
We also offer a FREE 'Click & Collect' option if you'd like to collect from us in Ennis, select this option when selecting delivery and we'll be in contact to arrange collection.
For information on Christmas Markets we've attending, where you can collect orders, please see here.
Refunds & Exchanges:
We hope that you are fully satisfied with your SIAR Photography product. If however you would like an exchange or refund please make sure of the following:
- The order is unused, unopened and in its original packaging.
- The order must be returned within 14 days of receipt.
- We don’t offer refunds or exchanges on sale items.
- Commission & custom sized / framed prints are non-refundable after order confirmation.
A full refund of your purchase will be made once it qualifies and we have received your return. When posting, please keep the tracking number / any other relevant shipping information to ensure proof of postage in the unlikely event that we do not receive your return.
Once your returned item is received we will process your refund as soon as possible. The charges placed on your card will be credited to you, please note that shipping costs are non-refundable.
Refunds may take up to 10 business days to show on your account due to varying processing times between payment providers. If for any reason you do not receive the credited amount within that timeframe, please contact us.
Do I have to pay additional duties or taxes?
For orders within Ireland and the European Union there are no customs or import charges. For the rest of the world your parcel may be subject to customs and import charges. Responsibility for payment of additional charges rests with the customer.
Colours may vary between monitors and printers. Therefore there may be a slight variation between the colour that appears on your computer screen and the colours of your print.
We only use locally sourced, high quality, recycled paper and card which is made of pure environmentally friendly, wood free ECF (Elemental Chlorine Free) pulp. Our A4 pockets are made from plant-based materials and certified compostable. When shipping, we use recyclable packaging and as little bubble wrap as possible. We're always looking at new ways to improve our sustainability and impact on the environment.
Copyright infringement and Intellectual Property:
SIAR Photography has full copyright of each item sold in this online shop and all credit for products must be attributed appropriately.
Our images cannot be re-sold or used in any other means without permission.
In accordance with standard license prohibitions, you may not resell, re-distribute or share in whole or in part for any reason; claim these images as your own; or sell any digital or printed design. Copyright and right to reproduce does not transfer with sale of artwork.
All items are original creations © SIAR Photography 2021.
All rights reserved.
Gary Collins Photography Ltd. trading as SIAR Photography.